Since www.9toolkit.com offers non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product download will be available and accessible from “My Account” page. As a customer you are responsible for understanding this upon purchasing any item at our site. There will be no refund if the product or service is downloadable or usable online in real-time and our records show that the product or service has been downloaded or used through our system.
We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we generally offer no refunds. However, we realize that exceptional circumstances can take place with regard to the character of the product we supply.
Contact Us for any questions.